{"id":29389,"date":"2025-10-18T05:43:19","date_gmt":"2025-10-18T05:43:19","guid":{"rendered":"https:\/\/gtartistoo.com\/?page_id=29389"},"modified":"2026-01-12T07:04:37","modified_gmt":"2026-01-12T07:04:37","slug":"faq","status":"publish","type":"page","link":"https:\/\/gtartistoo.com\/fr\/faq\/","title":{"rendered":"Questions fr\u00e9quemment pos\u00e9es"},"content":{"rendered":"
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Exp\u00e9dition<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n \n \n Quand ma commande sera-t-elle livr\u00e9e ?<\/span>\n\n \n
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Notre service d'exp\u00e9dition standard prend g\u00e9n\u00e9ralement de 14 \u00e0 28 jours ouvrables. Si votre adresse de livraison est \u00e9loign\u00e9e, nous \u00e9valuerons si le d\u00e9lai de livraison est r\u00e9alisable et pourrons vous demander d'annuler la commande.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Livrez-vous dans mon pays\/r\u00e9gion ?<\/span>\n\n \n
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Nous exp\u00e9dions dans le monde entier. Pour les pays ou r\u00e9gions sp\u00e9cifiques, veuillez nous envoyer un message pour confirmation.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Quel est le co\u00fbt de l'exp\u00e9dition ?<\/span>\n\n \n
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Livraison gratuite \u00e0 partir de USD$ 100 pour les clients payant en dollars US.<\/p>

Livraison gratuite \u00e0 partir de A$ 150.00 pour les clients en Australie.<\/p>

Livraison gratuite \u00e0 partir de CA$ 134.00 pour les clients au Canada.<\/p>

Livraison gratuite \u00e0 partir de 80 livres sterling pour les clients du Royaume-Uni.<\/p>

Livraison gratuite \u00e0 partir de 93 euros pour les clients en Europe.<\/p>

Livraison gratuite \u00e0 partir de NZD$ 162 de clients en Nouvelle-Z\u00e9lande<\/p>

En dessous de $100, nous collecterons $ 16.99 de frais de port pour les clients payant en dollars US.<\/p>

En dessous de A$ 143.00, nous collecterons A$ 25.44 pour les clients en Australie.<\/p>

En dessous de CA$ 129.00, nous percevrons CA$ 22.77 pour les clients du Canada.<\/p>

En dessous de 86 GBP, nous collecterons 13,6 GBP pour les clients du Royaume-Uni.<\/p>

En dessous de 92 euros, nous percevrons 15,7 euros pour les clients en Europe.<\/p>

En dessous de NZD$ 164, nous collecterons NZD$ 27,44 pour les clients de Nouvelle-Z\u00e9lande.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Comment puis-je suivre ma commande ?<\/span>\n\n \n
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Dans le coin sup\u00e9rieur droit du site web, connectez-vous \u00e0 votre compte. Vos commandes se trouvent dans \"MON COMPTE\".<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Pourquoi l'historique de mes commandes est-il vide ?<\/span>\n\n \n
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La raison pour laquelle l'historique de votre commande est vide est que vous ne vous \u00eates pas connect\u00e9 lorsque vous avez pass\u00e9 votre commande. N'oubliez donc pas d'enregistrer votre compte avant d'effectuer votre achat.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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remises et promotions<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n \n \n Comment puis-je obtenir un code de r\u00e9duction ?<\/span>\n\n \n
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Inscrivez-vous pour la premi\u00e8re fois et vous recevrez un coupon de r\u00e9duction 50%. D\u00e9p\u00eachez-vous d'enregistrer votre compte !<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Paiement<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n \n \n Quels sont les modes de paiement disponibles ?<\/span>\n\n \n
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Nous acceptons les paiements par carte de cr\u00e9dit et Paypal\u00a0<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Quelles devises puis-je utiliser pour le paiement ?<\/span>\n\n \n
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Nous acceptons actuellement les paiements en USD, AUD, CAD, EUR, GBP, JPY et NZD.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Produits<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n \n \n Que dois-je faire si mon appareil ne fonctionne pas correctement ?<\/span>\n\n \n
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Pour toute question concernant l'utilisation de la machine, veuillez contacter notre \u00e9quipe de service et joindre des informations d\u00e9taill\u00e9es \u00e0 l'adresse suivante\u00a0service@gtartistoo.com.<\/a><\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Comment puis-je retourner mes produits ?<\/span>\n\n \n
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Nous offrons une politique de retour de 30 jours. Veuillez v\u00e9rifier les\u00a0Politique de retour et de remboursement<\/a>\u00a0et contacter l'\u00e9quipe de service \u00e0 l'adresse suivante\u00a0service@gtartistoo.com<\/a>.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Exp\u00e9dition Quand ma commande sera-t-elle livr\u00e9e ? Le d\u00e9lai de livraison standard est g\u00e9n\u00e9ralement de 14 \u00e0 28 jours ouvrables. Si votre adresse de livraison<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-29389","page","type-page","status-publish","hentry"],"yoast_head":"\nTattoo Supplies FAQ | Orders, Shipping & Products<\/title>\n<meta name=\"description\" content=\"Find answers to common questions about tattoo supplies, orders, shipping, and product usage.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gtartistoo.com\/fr\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions\" \/>\n<meta property=\"og:description\" content=\"Find answers to common questions about tattoo supplies, orders, shipping, and product usage.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/gtartistoo.com\/fr\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"gtartistoo.com\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-12T07:04:37+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/gtartistoo.com\/faq\/\",\"url\":\"https:\/\/gtartistoo.com\/faq\/\",\"name\":\"Tattoo Supplies FAQ | Orders, Shipping & Products\",\"isPartOf\":{\"@id\":\"https:\/\/gtartistoo.com\/#website\"},\"datePublished\":\"2025-10-18T05:43:19+00:00\",\"dateModified\":\"2026-01-12T07:04:37+00:00\",\"description\":\"Find answers to common questions about tattoo supplies, orders, shipping, and product usage.\",\"breadcrumb\":{\"@id\":\"https:\/\/gtartistoo.com\/faq\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/gtartistoo.com\/faq\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/gtartistoo.com\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/gtartistoo.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Frequently Asked Questions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/gtartistoo.com\/#website\",\"url\":\"https:\/\/gtartistoo.com\/\",\"name\":\"gtartistoo.com\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/gtartistoo.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/gtartistoo.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/gtartistoo.com\/#organization\",\"name\":\"gtartistoo.com\",\"url\":\"https:\/\/gtartistoo.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/gtartistoo.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/gtartistoo.com\/wp-content\/uploads\/2025\/10\/logo.svg\",\"contentUrl\":\"https:\/\/gtartistoo.com\/wp-content\/uploads\/2025\/10\/logo.svg\",\"width\":369,\"height\":124,\"caption\":\"gtartistoo.com\"},\"image\":{\"@id\":\"https:\/\/gtartistoo.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Tattoo Supplies FAQ - 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